Privacy Policy
Effective Date: 11/11/2025
At Gio Floors, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect any information you provide when visiting our website or contacting us through forms, email, or phone.
Privacy Policy: How We Collect, Use, and Protect Your Information
1. Information We Collect
We may collect the following information when you visit our site or reach out to us:
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Your name
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Contact information (email, phone number)
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Project details you provide (type of service, location, timeline)
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Any other information you choose to share
We do not collect or store any payment or sensitive financial information through our website.
2. How We Use Your Information
We use your information to:
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Respond to inquiries or service requests
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Schedule consultations or estimates
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Improve our website and customer experience
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Send occasional updates if you opt in
We will never sell or share your personal information with third parties for marketing purposes.
3. Cookies and Website Tracking
Our website may use basic cookies or tracking tools (like Google Analytics) to understand website traffic and user behavior. This helps us improve how our site functions. You can disable cookies in your browser settings at any time.
4. Data Security
We take appropriate steps to protect your personal information from unauthorized access or disclosure. However, no website or online platform can guarantee 100% security.
5. Third-Party Links
Our website may include links to third-party sites (e.g., Instagram, Houzz). Once you leave our site, we are not responsible for the privacy practices of those sites.
6. Your Rights and Choices
You may request to access, update, or delete your personal information at any time by contacting us at: sales@giofloors.com
Additional Privacy Rights and Legal Disclosures
Children’s Privacy
Our services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect or store personal information from minors. If we become aware that we have received information from a child without verified parental consent, we will delete it promptly. If you believe we may have collected information from a minor, please contact us.
Your Privacy Rights (U.S. Residents)
Depending on your state of residence, you may have certain rights under privacy laws such as the California Consumer Privacy Act (CCPA) or similar state-level regulations. These rights may include:
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The right to request access to the personal information we hold about you
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The right to request corrections or updates to your data
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The right to request deletion of your data
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The right to know if your data is being sold or shared (we do not sell your data)
To exercise any of these rights, please contact us using the information provided in this policy. We may need to verify your identity before processing certain requests.
Third-Party Tools and Service Providers
We may use third-party platforms or service providers to assist with website functionality, analytics, or communication. These providers may have access to limited personal information as necessary to perform their services but are not permitted to use your data for any other purpose. Examples may include website hosting, email management, or appointment scheduling tools.
We encourage you to review the privacy policies of any third-party sites or services we may link to or use for added functionality.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. If you request that we delete your information, we will do so unless retention is required by law or ongoing service obligations.
Your Consent
By using our website or submitting your information through contact forms, email, or phone, you consent to the collection and use of your information as described in this Privacy Policy. If we make significant changes to this policy, we will update the "Effective Date" and, where required by law, notify you directly.